Delivery Information

Product availability

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched the same day provided payment is validated/received before 1200 hours.

Should the product not be in stock please allow 3-8 working days. This will allow for manufacturing and delivery to our warehouse.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence The Tea and Coffee Emporium will contact you via email and provide a revised shipping schedule.

We strive to get your product to your door in the quickest possible time.

Delivery time frames are normally as follows:

Gauteng/Pretoria- Same day or Next day delivery

Bloemfontein/Free state- 3-4 Working days

Durban- 2-3 Working days

Cape Town and Surrounds- 3-5 Working days

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Shipping

SA door to door

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

We have a standard courier charge of R100 anywhere in South Africa for orders under R400.

We do not use the Post Office so please dont provide a PO box as a delivery address

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every

attempt will be made to contact you to make arrangements for re-shipment.

Order processing

Order processing will not begin until we receive a confirmed order and full payment has been made.