Returns/Refunds Policy
Refund policy
We understand that in certain cases items need to be returned. Please see below our refund policy guide.
|
Return Type |
Refund Type |
|
Items are returned in Original condition and Original Packaging |
Individual cases will be reviewed but up to 100% refund is Applicable |
|
Items faulty * |
Individual cases will be reviewed but up to 100% refund is Applicable |
|
Unwanted Item |
Individual cases will be reviewed but up to 50% refund is Applicable |
*Please Note in the event that an item is returned as faulty and it is found that the item is not faulty or that the item has been damaged or misused the refund would not be applicable.
Refund Outline
|
Type of Payment |
Refund Type |
|
Card Payments |
Card Refund |
|
EFT Payments |
In Store Credit |
Please allow for up to 7 working days on agreement of refund for the amount to reflect.
Please note that should an item arrive damaged or items be missing from your order you have 24 hours from point of receipt to make us aware of this.